Heating & Cooling Support for Melbourne Landlords
Service, repairs, rental-system assessments, replacement and upgrade options with practical reporting, optional tenant coordination and VEU assistance where eligible.
Individual landlord terms
Normal residential payment applies.
Individual landlords are not automatically on the 30-day real-estate agency terms. Routine residential service and repair payment is due on completion.
From a service visit to a replacement decision.
Service
Routine heating and cooling servicing with the same published residential pricing.
Repairs
Fault diagnosis, clear repair approval and replacement advice when repair is no longer practical.
Replacement / Upgrade
Free tailored replacement and upgrade quotations with practical options where available.
VEU Assistance
Current VEU eligibility can be checked for applicable heating and cooling upgrade pathways.
Understand the existing system before deciding what to spend.
A Coolcare rental assessment can document the existing system type and condition, repair practicality, recommended upgrade or replacement pathway, photos where relevant and a quotation if further work is required.
Where applicable, the assessment can also identify a VEU eligibility pathway for an upgrade. Eligibility is verified against current program rules before quotation.
Keep access simple and approvals clear.
Where requested, Coolcare can coordinate appointment access directly with the tenant. A tenant does not approve additional chargeable work unless the landlord or property manager has specifically authorised that process.
Landlords may nominate a repair approval limit. Work above that limit is referred back for approval before proceeding.
Reports & photos
Reports can include work completed, faults found, technician recommendations, photos where relevant, further quote requirements and system-operational status.
Service reminders
Service-due reminders can help landlords keep heating and cooling maintenance organised over time.
Rental-requirement support
Coolcare can assess existing systems and provide upgrade options to help landlords meet applicable Victorian rental requirements, without presenting itself as a legal adviser or guaranteeing compliance.
Managed by an agency?
Use the property-manager work-order pathway.
For agency-managed properties, Coolcare's normal workflow is a written work order from the property manager/agency, tenant coordination for access and reporting/invoicing back to the work-order issuer unless instructed otherwise.
Property ManagersCoolcare service areas
South-East Melbourne, Bayside, Eastern Suburbs & Mornington Peninsula
Other Melbourne areas are considered depending on the job and technician availability. There is no separate travel surcharge within Coolcare's primary service area.
We Take Pride in Your Comfort
Need help with your heating or cooling?
Call Coolcare or send us a service or quote request.